5 Best practice to improve leadership skills

Do you have the ability to communicate in a leader's language? As studied in the CAPM, PMP, and PfMP course, the language you use can influence whether people perceive you as a good or bad leader, and it can have a significant impact on your team's productivity and the workplace atmosphere. The following are five powerful phrases that every leader should use.

1.     Tell me more

This open-ended phrase indicates listening abilities as well as a willingness to learn more, which can help your staff feel valued and at ease. Many employees believe that their bosses are uninterested in them as persons or in what they have to say, which can lead to communication problems. These three words, on the other hand, help to demonstrate curiosity, and employees may even open up further.

2.     What do you think?

This may seem self-evident, yet leaders are occasionally guilty of overlooking other people's thoughts and ideas in favour of their own. Sharing knowledge and ideas can help employees improve their critical thinking skills as well as their overall team spirit. It's a two-way street when it comes to feedback and communication.

3.     How can I help?

This is an alternative to 'what went wrong?' This manner, you may give counsel and assist in the resolution of a potential problem without openly accusing a specific employee, which can lead to conflict and demotivation. However, as studied in the CAPM, PMP, and PfMP course, it is unrealistic to expect employees to come to you right away when they require assistance, so utilising this phrase to check in with them on a regular basis is also good.

4.     We’re a team

Leaders that see themselves and their people as a team, working toward a common goal, are the most effective. This means that the concept of "we are a team" holds true through both wins and disappointments. It is human nature to seek a sense of belonging, and being a part of a team is a terrific way to do it at work.

5.     Thank you

Last but not least, two simple phrases that many people overlook but which may make a significant impact to an employee are 'thank you.' Recognizing someone's hard work goes a long way toward increasing job satisfaction and loyalty. Who'd have guessed that just two simple words could have so many advantages?

As learned in the CAPM, PMP, and PfMP prep course, the idea of positivity is the important message from all of these expressions. As a leader, you are the catalyst for your team's talents to expand, and a highly motivated team equals better results. So, keep these phrases in mind the next time you're speaking with one of your employees or dealing with a situation.